CRM Certification

RWD Technologies and BPT Partners have joined forces to create a series of Professional CRM Certification Courses™ based on an in-depth understanding of the principles necessary to manage successful customer relationships.

This five-course series will advance your knowledge and understanding of how to leverage proven customer-focused strategies and techniques to attract, satisfy and grow your customer base. The courses help you produce winning customer-centric strategies that deliver bottom line results, improve long-term customer equity, and create competitive differentiation. RWD's CRM certification courses are based on the contemporary business strategies outlined in Paul Greenberg's best selling book, "CRM at the Speed of Light: Essential Customer Strategies for the 21st Century," and on seminars given by other internationally renowned CRM business executives. "CRM Certified" summarizes a wealth of knowledge and experience, and gives your company the certification it needs to set itself apart.

To learn more about these courses or to purchase a course, please visit our eCommerce site: http://www.university360.com/performancematters