CRM and Call Center Solutions

RWD Technologies has extensive experience implementing and integrating leading-edge call center applications in complex operating environments.

With our deep domain expertise in regulated environments and in the manufacturing and services sector, we have engineered an enterprise-class solution, merging Customer Relationship Management (CRM) with Electronic Content Management (ECM) to dramatically improve the response time and capacity of your call center staff.

Our Call Center Products include:

• infoMaestro Integrated Medical Communications Solution
• infoMaestro Integrated Services Solution