RWD’s approach to end user training is built upon the solid foundation of an initial user needs analysis. By assessing the findings and recommendations determined by such a precise analysis, we can better understand your company’s business processes, job roles, and training culture.
Our proven assessment methodology is broken down into the following key phases and their objectives:
Align & Prepare -- Ensuring that our client understands the scope of the analysis and the deliverables being provided.
Data Gathering -- Reviewing client documentation, conducting interviews, and performing a job/task analysis.
Determine Strategy and Plan -- Determining the correct components of the training solution documents the methodology to prepare employees and sustain a high-level of performance.
Create Curriculum Design -- Providing a high-level understanding of the required courses and assets for ongoing learning and performance support.
Prepare Presentation and Present Findings -- Preparing the analysis deliverables and obtaining agreement on recommendations, plans and strategy.
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Performance Optimization Analysis
An RWD Performance Optimization Analysis offers an innovative approach to rapidly and objectively assess employee performance support and change management needs.
End User Training
RWD can help you develop, implement, and maintain the content to support employee learning and performance support.
Organizational Change Management
Through our Organizational Change Management solutions, RWD teams with your staff at every level to create a lasting, on-going culture of adaptability to change.